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Artwork

What does Four Color Process mean? When should I use it?

If you have a photographic or painting-like image, chances are you will want to use a four color process for decorating your product. Four color process will recreate a photo-realistic image. It is also sometimes used to represent artwork that uses more than four solid colors because using only four colors is more economical. The process uses combinations of varying sizes of blue (cyan), red (magenta), yellow (yellow), and black (black) dots to create images. It is also sometimes called CMYK.

Can I use artwork containing PMS colors?

If PMS colors need to be matched, Promotionalitems.net accepts files with PMS (Pantone® Matching System) colors in EPS files. Please note the PMS colors used and provide them when placing your order. This is especially important if you are uploading a non-EPS file because these files cannot include PMS information. PMS color matching may incur additional charges from the manufacturer. If you don’t have a Pantone Color Matching Chart, you can click here to see one at online pantone color chart

Why does my artwork look different on the proof you sent me?

If you are using low-resolution (under 600 x 600 pixels or less than 300dpi) non-EPS artwork, changing the size of your logo may affect its appearance. Make sure your bitmap image resolution is EPS, at least 600x600 pixels, or at least 300dpi.

How should I send artwork?

Please email all artwork to art@pidirect.net, as an attachment to your email which includes your contact information along with the name of the art file you attached. See our Artwork Requirements below, for more information. Vector art is always recommended.

Artwork Requirements
The promotional items that you purchase represent your company or organization. We want to ensure that your message or identity is clean, vivid, and consistent, and although we use highly advanced printing processes, the final product will only look as good as the artwork that we receive. For this reason, our requirements for submitting artwork appear below. The most common issue with printing your logo on items is artwork that has been created or submitted at low resolutions.

What is vector artwork?

Vector artwork is created in Adobe Illustrator and is essential to reproducing your logo on most promotional items. Vector artwork files include: .eps, .ai, .cdr and .ps. Vector files differ from bitmap or raster files (.jpg, .gif, .tiff, .bmp) because they can be perfectly manipulated to any size or dimension. Bitmap files will blur if you increase their size. Vector files will not, they use thousands of reference points and proportionately resize your logo for a clean, crisp appearance every time. Additionally, vector files allow for color separation which is essential for spot-color imprints where each color is laid down one at a time. Please refer to our Artwork Requirements page for more information.

What is the minimum resolution for artwork?

If you are using bitmapped artwork (e.g. GIF, BMP, TIF, JPG), at least 600 x 600 pixels is recommended. You can usually reduce the size of a large image without losing quality (although images reduced too much in size may appear to fill in). Rarely can you make a small image larger, as needed for printing, without losing quality or causing pixilation (rough edges).

Vector artwork is the preferred artwork format for manufacturers because it provides a clean edge at any angle at any size. Below is a list explaining accepted file types and formats, as well as programs used to create Vector Art and alternatives

What if I don't have my logo in a vector file?

You can send us your logo in any format, a jpg, a fax, or a scan and we can give you an estimate to recreate your in vector art. This is a one-time cost, and we will store your vectorized logo for future use, free of charge! Typesetting, if needed, will be an additional charge

.ai - (Accepted) - Adobe Illustrator (Vector)
AI files are the best in quality to recreate your artwork in the printing process.

.eps - (Accepted) - Encapsulated Postscript
An alternative picture file format that allows PostScript data to be stored and edited and is easy to transfer between Macintosh, Windows machines, and other systems.

.tiff - (Accepted) - Tagged Image File Format
A file format for exchanging bitmapped images between different applications.

.bmp - (Not Accepted) - Bitmap
A BMP file is generally a low resolution image format. Images are exactly what their name says they are: a collection of bits that form an image. The image consists of a matrix of individual dots (or pixels) that all have their own color (described using bits, the smallest possible units of information for a computer). Unless these are in very large sized resolution (600 DPI or better), they are unusable in the printing process.

.gif - (Not Accepted) - Graphics Interchange Format
Commonly used on the web due to its ability to reduce the number of colors an image uses to be viewed in order to decrease webpage load time. This format will not work to use in the printing process.

.jpg* - (Not Accepted) - Joint Photographic Experts Group, or JPEG
Commonly used on the web due to its excellent ability to compress the graphic in order to decrease webpage load time. This format usually will not work for use in the printing process. *600 dpi or higher may still be accepted

.pdf - (Not Accepted) - Portable Document Format
Preserves the visually rich content of original files, and are easier to read than HTML content that appears in a Web browser. Adobe PDF files print cleanly and quickly, and anyone can share Adobe PDF files, regardless of their platform or software application. This is good to show the end result you would like, but usually not good for sending artwork that needs to be printed.

Doc - (Usually Not Usable)
Word doc files can only be used if you would like to display typeset text. Any images in a word doc will not be able to be printed correctly.

Web Pages - (Not Usable)
As a general rule, if it can be viewed on the web it will most likely be too low of quality for printing. Web graphics are made to load quickly, thereby cutting the quality of the image. The eye may not notice this on the web, but it will show up in printing.

Artwork with Text
Promotionalitems.net recommends that all text be converted to outlines when possible. If not, all fonts, font suitcases, printer fonts and screen fonts must be included with your art. Please note that the smallest text size that can be imprinted is typically around 6-8 pt. with some exceptions, for embroidery letter should be non-serif and at least 3/16" to 1/4" in height. It is often necessary to modify or drop text entirely for small imprint areas.

Single Color Artwork
Promotionalitems.net prefers Adobe Illustrator files, although we can usually use .jpg or .tiff files if their resolution is 600 dpi (dots per inch) or higher at the size of the imprint area. The logo should be in black on a white background. Web /images are 72 dpi and are not acceptable. If your item is to be embroidered, we can use a web graphic.

Multiple Color Artwork
Send only original, native vector, AI, EPS, or TIFF files. Promotionalitems.net cannot accept art files from the following Mac or PC platforms: BMP, JPG, GIF, or PICT. Do not attempt to save these files in an acceptable format. We cannot guarantee files sent from PC platforms (BMP, DOC, GIF, PICT, PPT) or any other than our preferred file formats or acceptable software will be usable. PC files such as DOC, EXE, PCX, PPT, P65, or XLS are not acceptable. These file formats are generally low resolution-- only suitable for viewing on-screen-- not for printing and cannot be appropriately modified.

Fonts
If you are using a special font, it is critical that you include the font when sending your artwork. You may select the font by finding it in your font directory and attaching it with your artwork when sending. If you use the Style palette to modify your font, it must be converted to outlines, or saved as a rasterized flat layer image.

File Sizes
All Files must be a minimum of 600 DPI (Dots per Inch). This is normally a very large file. If the image you are going to send is on a webpage, it is almost certainly too small for use in printing. Please contact the designer of the image for the original, large, version of the image. Many customers experience problems e-mailing large files due to server file size limits. Call us if you have a file size larger than 30 mg and we will instruct you how to send the larger file.

Artwork Software - Requirements
Adobe Illustrator (VECTOR) - Best for spot color logos & text on wearables, mouse pads, and pins. Is best accepted as an .ai or .eps extension with the fonts converted to outlines or included on the disk/ e-mail/ etc. If images are placed in the file, the originals must be included. (note: photoshop images placed in illustrator do not make them automatic spot color images).

  • Change all text into outlines in your document.
  • Color your text and graphics with standard Pantone or CMYK color mixes.
  • If you are using an imported graphic in your Illustrator document, be sure to include the original graphic file.
  • Place graphics at 100%. Save the file as an Illustrator or an EPS, selecting version 6.0 or higher when given the option.
  • Save and create artwork in Vector Format
  • If bleeds are needed, allow 1/8" on each applicable side in a layout application.


Adobe Photoshop (RASTER) - Best for Photos, etc. printed with HiRes AccuColor, Four Color Process, Photo Transfers, or Digital Imaging is best accepted as an .eps, .psd, or .tif extension at full size and 600 dpi (min 300 dpi) - any lower will produce jagged edges. If there are halftones in the image, bitmaps are not acceptable. The extensions .jpg and .gif are acceptable but will require massive cleanup 98% of the time. Spot color is best done in “channels.”

  • Files must be saved as a Macintosh TIFF with no LZW compression.
  • Do not color an image in Photoshop.
  • Color all text and graphics according to standard Pantone or CMYK color mixes
  • All files need to be submitted at the size being used for printing.
  • If bleeds are needed, allow 1/8" on each applicable side in a layout application.


Other Programs - (We may not be able to view other program files, please convert them to adobe compatible formats.) Remember, artwork should never get in the way of doing a promotion. If you can't find art that meets our electronic submittal requirements, we can always assist. Once we recreate your art, you won't have this charge again. A proof will be provided for you to review.

How long will I be able to store artwork with PromotionalItems.net?

Saved artwork and product samples can be saved for up to two years.

Common Problems with Artwork

Listed below are the most common problems customers have with art files.

File Size
Images must be at least 600 dpi to be run through the image printing process. Small images must be recreated to be accepted by the printing process. Please send your size requirements and the image in the exact size you would like it printed.

Color Separations
Some printing processes require artwork to have different layers created so each color needed can be separated from the others. This is necessary when making several different color silk-screens.

Color Correction
Please follow standard Pantone conventions to avoid any extra charges. There is a Pantone color chart available on our site. Also review our Requirements for Color Separations.

Font Substitution
For files that are submitted without compatible Macintosh fonts, "create outlines" or set text to" curves" on all text in your files.

Mode Change in Photoshop
RGB to CMYK, Indexed Color to CMYK, etc. Please, DO NOT submit files in Indexed Color or files that have been compressed.

Font Style Palette Corrections
All fonts must be submitted to us in their original form. Stylization within the palette does not hold through our image setter.

Extending Bleeds
If redrawing is needed to make the graphic bleed properly, additional charges will be quoted to you as needed.

Resizing Graphic
Please send all graphics sized at 100%.

Trapping
If trapping is necessary to make the file compatible with our printing needs, additional charges may need to be assessed. If your files require special attention to change or correct any of the obstacles listed above, your Promotionalitems.net representative will contact you regarding recreation of your art.

What if I Need Help?

What if I don’t have artwork?
If you don't have artwork, we can do it for you! Sketch out or send us a file describing what you're looking for and we can have our graphic design team recreate it. If we need to recreate your art, the charge will depend on how intricate the design is and how many colors are in the design.

If you need our help with your artwork, we can accept the following formats: .eps, .jpg, .gif, .bmp, .pdf, .doc word files or any other low resolution format. These formats must be recreated in the correct format. We accept files via our e-mail at art@pidirect.net. If you can't find an acceptable electronic file that meets our requirements, you might consider asking the person who originally created your logo for a vector file and have it emailed to us. Sometimes when the files are large, our clients prefer to send us a disk. Please remember to ask them to use the requirements below. As a last resort, if you have "Camera Ready" artwork than can be scanned, you can send it to us at the address below. Camera Ready artwork means, black and white laser printed artwork of 1200 dpi or higher. The following artwork is not considered Camera Ready: Photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork of less than 1200 dpi (we recommend sending black and white 1200 dpi laser prints at 200% larger than actual size), photocopies, faxed art, letterhead, business cards, Web /images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready.

What if I want a specific color match imprinted?
Many of our decoration methods allow for the opportunity to closely match the imprint color to a specific requirement. Customers who require specific color matching should provide us with "PMS" color numbers where applicable. PMS stands for Pantone Matching System ®. We have an online pantone color chart, online pantone color chart that you can use to compare colors relative to themselves. Be aware that all monitors are different and the color you see on the screen may vary slightly when viewed in person. Where PMS matching is available, there is typically a charge per color for this service as inks need to be carefully blended to achieve a close match to your color. In some cases, this charge may be greater. This charge is also applicable on reorders. If your logo is to be embroidered, we will select a thread which most closely matches your PMS colors. You can order a physical sew out for approval if you need to see one prior to producing your order.