UPS Ground and FedEx Ground are our standard and preferred shipping method. FedEx or UPS 3-Day, 2-Day and Overnight are also available for expedited shipping. We use commercial addresses for estimating shipping charges. If the shipment is going to a residence, than carriers will typically charge more for a residential delivery.

Signature for FedEx and UPS Delivery.

The shipping vendors (FedEx and UPS) often require a signature for delivery. If you choose to have your order delivered to your home or office, you must be available to accept delivery. If you are not available to sign for your order and a notice is left, delivery is not considered to be late. Shipping charges will not be refunded if you are not available to sign for your package and delivery was attempted on the scheduled delivery date.

When available, we will email you a tracking number so that you can monitor delivery progress and make arrangements to be available to accept your package. Unless alerted otherwise, we will use the email address you provide. Please provide us with a valid shipping phone number on the shipping address in the event you need to be reached to arrange delivery.

• Most Standard orders are sent via United Parcel Service (UPS) or FedEx Ground, with some exceptions:
• On occasion, we may use an alternative shipping company/method depending on shipping requirements.
• We do not ship to PO Boxes.
• Hawaii & Alaska orders will be shipped via UPS and FedEx Only.
• Orders are processed Monday through Friday (not including holidays). Orders received on Saturday and Sunday will be processed on the following Monday (not including holidays).
• UPS does not deliver on Saturday or Sunday. The USPS does not deliver on Saturday unless specified Saturday Delivery.
• Orders are not delivered on most major holidays.

Weekend and Holiday Delivery

Orders will be delivered Monday - Friday (excluding holidays). Packages are not delivered on most Holidays, Saturday or Sunday.

Alaska and Hawaii

Shipping methods and delivery times may vary for packages shipped to Alaska, Hawaii and US Territories. UPS Ground and 3-Day shipping is not available.

Please Note:
Shipping rates, policies and delivery information are subject to change. The information here is intended to serve as a guideline only. Special circumstances may cause variations in actual processing and delivery time. Delivery destinations and guaranteed delivery times may vary according to the policies of USPS, UPS and FedEx. On occasion, we may use an alternate shipping company depending on shipping requirements. Overall delivery times are estimations only. While we do our best to get your order shipped as fast as possible, actual delivery time depends largely upon the shipping company. Please contact us should you have a special timeframe or delivery requirement, and we will help determine the best shipping method for your circumstances.

How much is shipping and handling?

Due to the constant fluctuation in oil prices, service options and delivery availability, Promotionalitems.net does not give freight estimates on our web site However, freight estimates are provided upon request at any time. Contact your customer service representative via phone, fax, or e-mail for a detailed estimate.
When requested, Promotionalitems.net makes every effort to include the weight of each box and the number of pieces per box in the product description. This information is accurate to the best of our knowledge, and Promotionalitems.net reserves the right to change the packaging or master carton size at any time without prior notice.
Freight estimates are only estimates and may change at any time without notice. The rates published on UPS.com and FedEx.com is accurate 95% of the time and often provides a good indication of anticipated freight costs, but they are by no means infallible. Fuel surcharges fluctuate from time to time and may change the final cost of shipping from the carrier.

*The cost of shipping and handling is additional, and is NOT included in the item price.